Privacy Policy

1.Introduction This Privacy Policy (or “Policy”) explains the data collection and protection practices of oceanvistapool.com.

2.The Information We Collect We obtain information about you through the means discussed below when you use our Website or use our services. The information we collect and the purposes for which we use it will depend to some extent on how you interact with oceanvistapool.com . For example, we collect the information you provide when you purchase goods, request a refund, participate in our social networking features, subscribe to our promotional correspondence, or send us an email or feedback. If you elect to post material to any blogs or forums, or participate in our social networking features or other community boards that may be offered, then such materials may be collected and some information, including your posted pseudonym or name, may be publicly available for others to view.

We may also collect personal information from, and make some of your personal information available to, third-party marketing partners for commercial or advertising purposes.

A. Information You Provide to Us:

• Contact Information such as e-mail address, name, phone number, shipping address, and billing information.

• Customer service information such as questions and other messages you address to us directly through online forms, by email, over the phone, or by post; and summaries or voice recordings of your interactions with customer care.

• Financial and transactional information such as credit or debit card number, verification number, and expiration date, to process payments and information about your transactions and purchases with us.

• User-generated content such as comments on articles, photos, videos, audio, any information you submit in public forums or message boards, reviews, and feedback or testimonials you provide.

• Contact Information about others (including personal identifiers) such as name and mailing address to send a gift. If you purchase a gift card, your email address may be included in the communication sent to your friend.

• Social media information (which may include contact information, photos, location, user-generated content). If you access this through a third-party connection or log-in, we may have access to any information you provide to that social network depending on your privacy settings such as your name, email address, friend list, photo, gender, location, and current city; and information you provide to us directly through our pages on social networking and blogging platforms (e.g., Facebook, Instagram, Snapchat, WordPress, and Twitter).

• Other information you choose to directly provide to oceanvistapool.com in connection with your use of our Website or any of our services.

B. Information We Collect Automatically:

• Device information and identifiers such as IP address; browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiers.

• Internet network and device activity data such as information about files you download, landing pages, browsing activity, content or ads viewed and clicked, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, the URL that referred you to our Website; if you share our content to social media platforms; and other web usage activity and data logged by our web servers, whether you open an email and your interaction with email content, access times, error logs, and other similar information.

3.How We Use the Information We Collect

Depending on the services you use and how you use them, we, or our service providers, may use your information to:

• Provide the services you request, including to maintain and service your account, for example to:

  • Process and fulfill your transactions.

  • Payment processing.

  • Send communications that you have requested.

  • Provide community features and post your content.

• Communicate with You & Provide Customer Service, for example to:

  • Provide transactional or service communications, such as to send you an email newsletter, process refund requests, or to contact you about your account.

  • Respond to your requests for information.

  • Provide you with customer service and technical support.

• Personalize your experience, for example to:

  • Customize certain features.

  • Deliver relevant content and provide you with an enhanced experience based on your activities and interests.

  • Send you information about products and promotions offered by us, our service providers, and other organizations with which we work.

  • Customize advertising based on your activities and interests.

4.How We Share the Information Collected

oceanvistapool.com may share or disclose information collected from and about you to other companies or individuals as set forth below.

• Service Providers: We may provide access to information to vendors and affiliates that are performing services on our behalf, including fulfilling orders, managing our email lists and sending email messages on our behalf, processing payments, providing customer support, analytics providers, and performing other administrative services, in order to carry out such services.

• Our Affiliates: We may share information we collect with affiliates and vendors to provide you catalogs, deliver products, and provide services to you.

5.Your Rights & Your Choices

• Marketing Emails: If you want to stop receiving promotional emails from us, click on the “unsubscribe” link in any promotional email from us.

• Opt Out of Sharing of Personal Information: If you prefer not to receive our catalog, or wish to opt-out of our sharing of your information with our marketing partners, you may do so by submitting an opt-out request by email to [email protected]. Please note that we do not knowingly share the personal information of minors under 16 years of age without legally-required affirmative authorization.

• Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Deletion: If you would like to amend, receive a copy of, or request deletion of, your personal information please send a request by email to [email protected].

6.Security

We are committed to ensuring that your financial and other information is secure. The financial information you provide is encrypted using 2048-bit RSA encryption. Our TLS Certificate is issued and verified by GoDaddy. In order to prevent unauthorized access or disclosure of any of your information, we have implemented administrative, technical, and security safeguards. However, no system can be completely secure. Therefore, while oceanvistapool.com uses reasonable efforts to protect your information, we cannot guarantee its absolute security.

7.Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy. We encourage you to come back often to review any updates that we have made.

For further inquiries, contact us at [email protected] or call 626- 363-5579.